Flatware Use and Care
Dinnerware Use and Care
Drinkware Use and Care
Proper use and care will enable operators to maximize their investment in quality Oneida dinnerware products. Educating end users regarding the “do’s and don’ts” of dinnerware use and care provides added value, and strengthens the customer/supplier relationship. The following section provides a basic overview of the handling, washing and storage requirements of commercial dinnerware products.
HANDLING:
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Separate china, metalware and glassware into their own bus boxes to avoid metal marking of china and excessive breakage of glassware. Always scrape and rack soiled china immediately after use. |
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Avoid stacking soiled china. If a backlog does occur, stack by item not more than twelve pieces high on the back counter.
Never allow soiled dishes to stand overnight.
WASHING:
Always wash soiled china within 30 to 40 minutes after use.
| Improper use of a pre-soak solution can cause a chemical reaction with the china’s glaze, and etching the glazed surface. Once etched, the surface is more prone to glaze abrasion, metal marking and food staining. |  |
| Never use a scouring powder or scouring pad to remove stains. The only product we recommend for removing food soil deposits is the white 3M Scotchbrite 9030 pad. |
Utilize solid plastic racks for washing and storage, not plastic coated metal. |
| Rinsing: Always pre-rinse with 110 to 120 degree water. Check cycle times, temperatures, water pressure, and water condition to ensure proper cleanin. Your dealer can help you with this. STORAGE: Adequate storage space must be provided for china. This is critical in the soiled dish area, especially during peak periods. |
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| All metallic countertops and shelving that will contact the china should be made of 302 stainless with a number three or four finish. The use of any other metallic shelving will result in the direct deposit of metal on the foot and will transfer to the face of the china after a short period of use. |
Before moving china to the storage area, racks of clean china taken from the dishwasher should be allowed to air dry. |