Oneida

Customer Service

Drinkware Use and Care

Flatware Use and Care

Dinnerware Use and Care

Drinkware Use and Care

Due to the strength and resilience
of the beautiful inn crystal® body
your Oneida Foodservice Crystal,
with the proper care, will provide
years of service.

MECHANICAL SHOCK:
When glassware comes in sudden contact with any hard surface or object, whether it's another glass, the countertop or a beer tap, small abrasions are created which weaken the surface and increase the chance of breakage and
chipping.

To avoid unwarranted breakage these simple guidelines are provided:

Never stack glasses.
Avoid glass to glass contact in all instances.     
Do not use glassware
for storage of  silverware.
     
Never scoop ice with a glass. Use a plastic scoop.
Separate glassware, silverware and china in bus trays.

Never pick up
glasses in bouquets.




THERMAL SHOCK:

The result of a rapid temperature change in the glassware which can create stress and/or cracking.

Utilize the correct rack system for tumblers and stems. A divided rack is always recommended.
Empty ice from glass before sorting bus tray, this allows more time for the glass to reach room temperature before washing.
Never pour cold liquid into a hot glass, such as one ust out of the dishwasher, or hot liquid into a cold glass.




Keep an adequate back-up supply
of glasses.
A recently washed glass should be allowed to reach room temperature before being placed back in service.

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